Saturday, 22 October 2011

The Magic Words

A la peanut butter sandwiches....nope, not that one
Hocus pocus.....nope, not that one either
Please.... ah, there it is

Please, smile and thank you will get you a long way along the great road of life.

"Hi, can you please help me?" will probably go a lot further in getting your issue dealt with than "Hey, get off your ass and fix this"

The smile is the second part of the magic. Walk up to that harried clerk, the person who has dealt with 20 cranky angery people and smile. The first reaction you will get is "oh, a nice person, someone who isn't going to yell at me because of some elses mistake. I will do my best for this person."

"Thank you" is the final element of the magic. That gives the over worked, under appriciated clerk a feeling of peace and happyiness and the thought that the job is worth doing and maybe, just maybe they can make a differance in someone elses life.

Go on, give it a try. You just might be surprised at how well it works

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